ILT/VILT

Are ILTs and VILTs Available?
Support Category: VILT | Inquiry             Specialist Notes: Unfortunately, only virtual instructor-led training (VILT) is available at this time. ...
Tue, 14 Apr, 2026 at 8:10 AM
VILT-Related Inquires
Support Category: VILT | Inquiry             Specialist Notes: You can locate information within the training details or description for these sessio...
Tue, 14 Apr, 2026 at 8:10 AM
Accessing the Webinar/VILT
Support Category: VILT | Inquiry             Specialist Notes: Zoom is integrated into Royal Canin Academy. If a user is having trouble joining/access...
Tue, 14 Apr, 2026 at 8:10 AM
Webinar/VILT Link
Support Category: VILT | Inquiry             Specialist Notes: We may see some users in chat having issues finding the Zoom link for webinars. If need...
Tue, 14 Apr, 2026 at 8:10 AM
Reminders for Upcoming Registered Webinars
Support Category: VILT | Inquiry             Specialist Notes: French Canadian SR Translation Veuillez noter que, lorsque vous vous inscrivez à u...
Tue, 14 Apr, 2026 at 8:11 AM
Webinar/VILT Recordings
Support Category: VILT | Inquiry             Specialist Notes: Webinars/VILTs are recorded and are usually available On Demand. It can take up to 5 bu...
Tue, 14 Apr, 2026 at 8:11 AM
VILT | Registration
Support Category: VILT | Registration             Specialist Notes: Users can locate and register for virtual instructor-led training with this respon...
Wed, 25 Mar, 2026 at 4:09 PM
VILT | Completion Request
Support Category: VILT | Completion Request             Specialist Notes: It can take up to 24 hours for a virtual instructor-led training to be marke...
Tue, 14 Apr, 2026 at 8:11 AM
VILT | Drop
Support Category: VILT | Drop             Specialist Notes: Users can withdraw from sessions. French Canadian SR Translation Pour vous retire...
Tue, 14 Apr, 2026 at 8:11 AM
VILT | Reschedule
Support Category: VILT | Reschedule             Specialist Notes: Currently, there are only single sessions per topic. If a user is unable to make a ...
Tue, 14 Apr, 2026 at 8:12 AM

Couldn't find the answer you were looking for in our FAQ section? No worries! Our Support Specialists are available 24/7 for real-time assistance.