Support Category: VILT | Completion Request

           

Specialist Notes:


It can take up to 24 hours for a virtual instructor-led training to be marked as complete. If it has been more than 24 hours since the training date, please provide the point of contact listed within the training details of the session to the user.


IMPORTANT!


If the user attended the session and did not receive credit, they may have had Zoom set to Incognito mode. Kindly ask if they accessed the webinar in Incognito mode. If so, gather information regarding the session and escalate, including this as a detail in the ticket.


French Canadian SR Translation


Afin de mieux répondre à votre demande, pouvez-vous nous indiquer le nom de la formation?

 

Standard Response:


For further assistance with your request, would you be able to provide us with the name of the training?