ILT/VILT

Are ILTs and VILTs Available?
Support Category: VILT | Inquiry             Specialist Notes: Unfortunately, only virtual instructor-led training (VILT) is available at this time. ...
Thu, 8 May, 2025 at 11:21 AM
VILT-Related Inquires
Support Category: VILT | Inquiry             Specialist Notes: You can locate information within the training details or description for these sessio...
Thu, 8 May, 2025 at 11:22 AM
Accessing the Webinar/VILT
Support Category: VILT | Inquiry             Specialist Notes: Zoom is integrated into Royal Canin Academy. If a user is having trouble joining/access...
Sun, 12 Oct, 2025 at 4:29 AM
Webinar/VILT Link
Support Category: VILT | Inquiry             Specialist Notes: We may see some users in chat having issues finding the Zoom link for webinars. Ple...
Tue, 2 Dec, 2025 at 11:10 PM
Reminders for Upcoming Registered Webinars
Support Category: VILT | Inquiry             Specialist Notes: French Canadian SR Translation Veuillez noter que, lorsque vous vous inscrivez à u...
Sun, 12 Oct, 2025 at 4:32 AM
Are Webinars/ VILT Recorded?
Support Category: VILT | Inquiry             Specialist Notes: Recordings can take up to 5 business days to become available on Royal Canin Academy. ...
Sun, 12 Oct, 2025 at 4:32 AM
VILT | Registration
Support Category: VILT | Registration             Specialist Notes: Users can locate and register for virtual instructor-led training with this respon...
Mon, 24 Nov, 2025 at 7:01 AM
VILT | Completion Request
Support Category: VILT | Completion Request             Specialist Notes: It can take up to 24 hours for a virtual instructor-led training to be marke...
Sun, 12 Oct, 2025 at 4:35 AM
VILT | Drop
Support Category: VILT | Drop             Specialist Notes: Users can withdraw from sessions. French Canadian SR Translation Pour vous retire...
Sun, 12 Oct, 2025 at 4:36 AM
VILT | Reschedule
Support Category: VILT | Reschedule             Specialist Notes: Currently, there are only single sessions per topic. If a user is unable to make a ...
Thu, 8 May, 2025 at 12:09 PM

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