Support Category: VILT | Inquiry

           

Specialist Notes:


We may see some users in chat having issues finding the Zoom link for webinars.


Please verify that they are registered both on the Royal Canin Academy Website, and for the specific webinar. 


If needed, you may share the direct Zoom link with them in the chat.  However, if they enter the Zoom event via our link, their certificate will not automatically be generated at the end of the event. Instead, it will be manually created within two days of completion.


We keep an updated list of scheduled events here.


French Canadian SR Translation


Je m’excuse des difficultés que vous éprouvez. Permettez-moi de prendre quelques instants pour examiner la situation pour vous.


Standard Response:


I apologize for the difficulties you're experiencing. Please allow me a few moments to look into this for you.