| Support Category: Course Issue | Inactive Course |
| Specialist Notes: |
If a user identifies or reports an inactive course, please create a ticket and escalate to the "Key User" for that market/country.
French Canadian SR Translation Merci d’avoir attendu et d’avoir signalé ce problème. J’ai trouvé le cours et confirmé qu’il est actuellement inactif. Je devrai transmettre ce problème à l’administration de l’Académie Royal Canin pour obtenir de l’aide. Veuillez m’accorder quelques instants pour que je puisse créer votre billet. |
| Standard Response: |
Thank you for waiting and for reporting this issue. I have located the course and confirmed that it's currently inactive. I will need to escalate this issue to Royal Canin Academy administration for assistance. Please allow me a few moments to create your ticket.