WBT

How to Enroll in a Course?
Support Category: LMS Navigation             Specialist Notes: French Canadian SR Translation Afin de trouver des cours et de vous y inscrire, vo...
Tue, 14 Apr, 2026 at 8:02 AM
Required Training
Support Category: Course Information Inquiry             Specialist Notes: A user's access to courses within the catalog is based on the job title...
Tue, 14 Apr, 2026 at 8:03 AM
Can Learning Resources be Shared with Colleagues?
Support Category: Course Information Inquiry | Copy of Course             Specialist Notes: Various learning resources are available in the 'Resou...
Tue, 14 Apr, 2026 at 8:03 AM
Course Not Assigned
Support Category: Course Not Assigned             Specialist Notes: If a user does not have access or a course was not assigned, they can reach out to...
Tue, 14 Apr, 2026 at 8:03 AM
Inactive Courses
Support Category: Course Issue | Inactive Course             Specialist Notes: If a user identifies or reports an inactive course, please create a tic...
Tue, 14 Apr, 2026 at 8:03 AM
Requirements for Marking Courses Complete
Support Category: Course Completion Issue, Course Completion Request (select applicable)             Specialist Notes: We must troubleshoot any course...
Tue, 14 Apr, 2026 at 8:04 AM
Passing Score
Support Category: Course Completion Issue | Passing Score             Specialist Notes: Most courses require an 80% or above pass rate for knowledge ...
Tue, 14 Apr, 2026 at 8:08 AM
Course or LMS Feedback
Support Category: Course Feedback, LMS Feedback (select applicable)             Specialist Notes: Kindly escalate the feedback related to the Royal C...
Tue, 14 Apr, 2026 at 8:09 AM
Where are my Completed Courses?
Support Category: LMS Navigation             Specialist Notes: French Canadian SR Translation Afin d’accéder rapidement aux cours que vous avez te...
Tue, 14 Apr, 2026 at 8:09 AM

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