| Support Category: User Account | No Account |
| Specialist Notes: |
External users (selected external customers who are pet professionals) self-register for accounts by clicking the 'Sign-Up' button on www.royalcanin.com/academy. Once they complete the registration form (including mandatory field, consenting to the Privacy Policy and T&C's, followed by creating a password) they receive access to the Royal Canin Academy.
After receiving their initial registration email, they’ll have 5 days to log in. If they do not log in during this time, their data will be deleted, and they will not have access.
French Canadian SR Translation Pour créer un compte, vous pouvez cliquer sur le bouton « Inscription » sur le site www.royalcanin.com/academy, afin de vous inscrire vous-même. Une fois que votre compte aura été créé, nous vous recommandons de vous connecter dans les 5 jours suivants, afin d’achever le processus d’inscription. |
| Standard Response: |
To create an account, you can click the 'Sign-Up' button on www.royalcanin.com/academy and self-register. Once you've created your account, we recommend signing in within the next 5 days to complete the registration process.