Support Category: N/A

           

Specialist Notes:

           

 NOTES FOR TICKET PROCESSORS! 

All Royal Canin Academy escalations will go to the Key User of the user’s country. These are listed on the RCA tab of the escalation spreadsheet.

             

Standard Response:


Hello,
 

Can you assist us with the following [ISSUE/INQUIRY/REQUEST], please?

 

Requester: 

Requester Email Address: 


 [ISSUE/INQUIRY/REQUEST]: 

 

Summary: 

 

Additional Information: 


Please advise - thank you in advance!