| Support Category: Non LMS | Non-LMS Related Inquiry |
| Specialist Notes: |
Users may ask for assistance accessing the staff or clinic feeding program.
This is not available through the Royal Canin Academy – we can direct them to the My Royal Canin site where they can sign up.
In the past there was a program that allowed CE credits to be used towards points for a Clinic Feeding Program discount. If users inquire about this, let them know that the points system is no longer utilized. Clinic Feeding Program participants will automatically have a discount applied to up to 1 order per month for their personal pets.
| Standard Response: |
Thank you for your inquiry. Please note that you can access the Clinic Feeding Program through the Royal Canin B2B site.
Before you begin, please have your hospital’s VET account number handy—you can get this from your manager or food purchaser.
Website: https://my.royalcanin.com/
Steps to Register:
1. Click Apply for an Account.
2. Select Vet Clinic Employee Discount.
If you need help at any point, please reach out to Customer Care at 888-213-4486.