Support Category: SSO


Specialist Notes:


Canada is the one RCA market using SSO, so their password or login issues are not standard. The Royal Canin Client Care team will continue to manage queries related to Single Sign-On via the Canadian Vet Portal.


Kindly keep in mind that this applies to Canadian veterinarians and vet techs. For students, gather information and create a ticket.


Standard Response:


For issues related to login / password, please submit via this form:

https://vet.royalcanin.ca/apex/vp_ContactUs


An agent should get back to you via email within 2 business days.