Kindly note that Canada is the one RCA market using SSO, so their password or login issues are not standard. The Royal Canin Client Care team will continue to manage queries related to Single Sign-On via the Canadian Vet Portal.

For issues related to login / password, please submit via this form:

https://vet.royalcanin.ca/apex/vp_ContactUs

An agent should get back to you via email within 2 business days.